Melon Technologies Services Approach Clients Company
  software development   offshore outsourcing   new media solutions   multimedia & creative   integrated brand design
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OFFSHORE OUTSOURCING
 

Based in Bulgaria, we provide premium offshore outsourcing service by leveraging high-quality software engineering talent at a competitive cost.

Our experience with offshore outsourcing has helped us develop an operational model specifically tuned to supporting successful long-term outsourcing relations. In short, this model focuses on close integration of client and supplier project teams, while retaining mutual business independence and an opportunity for clear and fluent exit for our clients:

  • On time and within budget - Cost overruns of anywhere from 100 percent to 200 percent are common in software projects (source: Andersen Consulting). We work on a fixed-price, fixed-time approach, with stringent requirements and scope definition processes to keep the numbers in line and the timeline on target. A simple but effective change management process ensures change request and requirements creep are properly handled.
  • Knowledge Transfer – Proper information transfer in both directions is essential for successful long-term relations between a client and an outsourcing provider. While we do have the necessary skills and procedures to easily acquire project-specific knowledge, we have learned to take special care and ensure we give back comprehensive and detailed information, so that our clients remain protected and flexible at all times.
  • Customer Focus – As any supplier we know that meeting contract and project requirements is what’s required for ‘successful’ project completion. However, we also know that while over 80 percent of companies using outsourcing confirm contractual and project requirements have been met, over 70 percent of these state they are not satisfied with the overall results (source: Andersen Consulting). Thus, we always look at the big picture – working with our clients to ensure we understand their business needs and meet not only the formal but also the derived requirements.

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